How are engagements billed?
Foundation Sprints are billed in two milestones, kickoff and delivery. Retainers bill monthly with a quarterly review. Fractional engagements bill quarterly in advance with line item detail.
Do you work with single operating companies or portfolios?
Both. Single operating companies run on the retainer model. Portfolios with multiple brands typically run on the embedded team model with shared governance and reporting.
What does the Friday report include?
A written summary of work shipped that week, metrics movement against the dictionary, decisions made, and open items for the next week. The same format every week so it compounds.
Can we cancel a retainer?
Yes. Retainers run on a 30 day notice. The brand book, trackers, and content already produced stay with the operating company.
Do you publish case studies?
Selected work is on file. Named case files are shared after a documented intake conversation, never on a cold pitch.